Unflappable
Now that the dust has settled, I wanted to reach out to you to express my sincere gratitude and appreciation for your investigator’s handling of this assignment. As you can see from the attached letter, just about anything that could go wrong did go wrong, but your investigator was unflappable.
Your investigator repeatedly downplayed his efforts as “just part of the job.” However, in my 25 years of practice, I have not known an investigator who was as tireless in his efforts to track down the information we needed.
Thanks to the investigator and all of Terrier for helping with this last-minute and difficult assignment!