Terrier Claims Services provides its clients with the most comprehensive investigative product in the industry.  The TCS system is designed to effectively handle your claim from incident to resolution.  We provide full service investigations, construction claim investigations, surveillance, desktop investigations, trial preparation, and property adjusting.

Experience the TCS advantage of a highly trained, diverse, motivated investigator ready to work in an ever-changing claims arena. Excellence is what you can expect from the TCS staff.  The TCS report consisting of solid, thorough statements, critical documents, photos and video is the new industry model. All this protected by the latest information security controls. For over 20 years, TCS has consistently proven solutions for insurance cost containment.

TCS’ fully staffed investigative team is available 24 hours a day, seven days a week allowing us to facilitate your emergency claims situation, usually within one hour. We are on panel with most of the area’s major insurance carriers and are happy to provide specific references.

The TCS advantage…Because it Matters.

Products & Services

  • Financial Background
  • Medical Treatment Sweeps
  • Photos
  • Asset Discovery
  • PIP / UM / UIM
  • Auto Theft
  • Activity Check
  • Statements – Recorded & Signed
  • Scene Diagrams
  • Locate
  • Injury Background
  • Residency Investigations


  • Worker’s Compensation
  • Disability
  • Life
  • Construction
  • Trucking
  • Mass Transit
  • Health Care
  • Railroad
  • Restaurant / Liquor Liability
  • Auto
  • Medical Malpractice
  • Environmental


TCS – What our Customers say…

  • Bob, Thank you very much.  Excellent job!  I truly appreciate the great work.

    Sr. Trial Attorney / March, 2024
  • Thank you very much for all your great work on the surveillance and investigation in this matter, you guys got some especially great footage on this one. Thank you!

    Attorney - Law Firm / July 2022
  • Thanks again for the great work that Marlon did when we went to the scene to get the photos.

    Attorney - Law Firm / July 2022
  • First of all, excellent job with this extensive preliminary investigation, including taking the evidence out of service to preserve it for future discovery and inspection. Thank you for that, but it is not surprising with Terrier’s quality of work. It is always a pleasure working with you guys.

    Partner - Law Firm / April 2022
  • Rich did a good job with this. I appreciate the quick turnaround.

    Partner - Law Firm / April 2022
  • Always very impressed with Rich.

    Attorney / Law firm - January 2022
  • Thanks Richard. Great Job as usual. This is why we continue to retain Terrier for these assignments.

    Partner / law firm - January 2022
  • Impressive work. Thanks for doing what no other process server could.

    Attorney / Law firm - December 2021
  • For more than 20 years, Turner Construction Company has partnered with Terrier Claims Services to employ a Labor Law program in the New York Metro area. This program has become a model for how New York claims are managed and ensures Turner’s clients have the best protection available. With Terrier’s rapid response to Turner’s standards, we can promptly react to all incidents. Additionally, Terrier’s detailed investigations ensure Turner can quickly provide active caring directly to injured workers and any others who have been impacted. Turner’s partnership with Terrier Claims Services supports innovation and rapid response to issues and brings the best practices to clients and partners.

    Kevin King / Vice President and General Manager – Risk Management Turner Construction Company / August 2021
  • Thank you so much. I can not thank you both enough for your quick response to this very short notice request. Terrier has always been a great asset to me in my claim handling and you continue to prove this by always being there when we need your assistance. I appreciate you both, it’s a pleasure working with Terrier.

    Claims Specialist / Insurance Company / May 2021
  • Your adjuster was outstanding.  He is incredibly knowledgeable and capable and a terrific representative of your company.

    Broker and Insured / July 2019 Broker and Insured / July 2019
  • Thank you very much. Great work!

    Senior Claim Examiner, Casualty Claims - April 2019
  • This email is long overdue, I should have sent it long ago.  I cannot tell you how much I and the entire team appreciates the work of your investigator.  He is a credit to Terrier Investigations.  When we need him he is there, and he is always ready to help us.  Your investigator is always there to guide us.  I do not know how he gets to the sites as quickly as he does but he does.  He is close to the workers, the CMs, Onsite, and our team.  We all trust his work and advice.  I could go on and on, and I will if you want to discuss it further, but he really is such a valuable asset to our program.  I wish I could clone him and have him at our other site also!   I admire Terrier and all you do, but would be amiss if I did not point out the important role this investigator has played to date.

    Principal - January 2019
  • Now that the dust has settled, I wanted to reach out to you to express my sincere gratitude and appreciation for your investigator's handling of this assignment.  As you can see from the attached letter, just about anything that could go wrong did go wrong, but your investigator was unflappable. Your investigator  repeatedly downplayed his efforts as “just part of the job.” However, in my 25 years of practice, I have not known an investigator who was as tireless in his efforts to track down the information we needed. Thanks to the investigator and all of Terrier for helping with this last-minute and difficult assignment!

    Attorney - January 2019
  • Thanks everyone for busting you know what on this case for the past week. We had a ton of information to defend ourselves if either plaintiff started looking at us for money, and if they'd pushed us to trial I know you guys would have helped us make them regret it. Apologies for making so many people work around their Thanksgiving holidays, but the insurance company is thrilled that their interests were protected with so little time to work the case up for trial.

    Attorney - December 2018
  • You guys are my favorite! Thank you for the heads up!

    Claims Representative
  • Please be advised that this matter settled last night. Thank you for all your hard work. It is so greatly appreciated. We really could not have settled this case at such a reasonable number without your work in the field.

  • It has been an absolute pleasure working with you. You are TOP NOTCH! You have gone above and beyond and that has not gone unnoticed.

    Claims Analyst III
  • You guys provide a great service to our clients (I think the list is much longer) and we are happy to promote your company because you do a great job. Look forward to crossing paths again in the near future…

  • Thanks, I appreciate it.  This is exactly what I needed.

    Sr. Claims Specialist II

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