Our Desktop investigations range from locating your claimant or witnesses to complete background investigations.  Our S.P.O.T. (Social Profiling Online Tracking) report provides a detailed snapshot including identification, address history, relatives, DMV (state dependent), litigation records, property ownership, felony criminal history, business affiliations, professional licenses and ever-changing social media.

TCS – What our Customers say…

  • You did an awesome job on this investigation. You’ve made my job a lot easier by getting this video and all the great facebook material you captured. Thanks.

    Associate - Law Firm - January 2019
  • You guys are the best!

    Partner
  • This is the kind of work I am talking about. Every time I give out an assignment, I get 200% effort from your company

    Litigation Claims Service Adjuster
  • To Whom It May Concern: Terrier Claims Services has been a valued business partner of our company for the past 15 years. TCS provides a variety of investigative and claims services to a number of our business units throughout the northeast. In fact, TCS handles more investigations in the northeast for our company than any other vendor. TCS consistently scores among the best in our annual ratings of our outside claims vendors. Many of our insured’s were heavily involved in the cleanup efforts at the World Trade Center post 9/11. As we all are aware, a massive tort action ensued exposing our insureds to over 10,000 individual claims. I was charged at the time with the task of devising an investigative strategy and a litigation plan to handle this affair. The challenge was to streamline our efforts and bring all of the data from this investigation to a central location, avoid redundant billing, and control claims costs. At the end of the day, it was decided we would partner up with TCS to provide all of the investigative services in this matter. The decision to go with TCS was based on their extensive field staff combined with their expertise in database investigations. In November 2006, we contracted, and TCS committed 12 full time, highly trained investigators to the project. This team designed and implemented an extensive, yet cost effective, profile/background investigation on over 10,000 plaintiffs. With a high degree of fraud already anticipated, this program identified numerous inconsistencies and a range of probable fraudulent activities. Next, TCS designed a complex but user friendly highly secured database. This allowed our claims unit to share in the investigative results while eliminating duplicative requests by the hundreds of involved defendants. TCS exceeded our expectations on this very unique project. TCS was able to deliver this project ahead of schedule and below budget, exceeding our expectations at every phase. We have estimated the cost savings resulting from TCS’ efforts to exceed $5 million. I would strongly recommend TCS for similar long term projects and commitments.

    Senior Vice President Asbestos Claims Department

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