Tom has been caring and extremely responsive; keeping us informed about the status of our claim and returning my calls and emails very promptly.
He is very patient, thoughtful and bright. It has taken me a while to understand the flow of the project, and Tom took the time to explain everything
so that I would understand.
Tom is a great problem solver. I was overwhelmed when the flood occurred. He swiftly guided me to make immediate decisions and delay others.
He elicits great trust and security which is imperative at a time of property damage.
In summary, Tom is a joy