Hi Lisa, I want to thank you so much for the work you conducted on the above file assignment.  It is perfect.

Bob, Thank you very much.  Excellent job!  I truly appreciate the great work.

Thank you very much for all your great work on the surveillance and investigation in this matter, you guys got some especially great footage on this one. Thank you!

Thanks again for the great work that Marlon did when we went to the scene to get the photos.

First of all, excellent job with this extensive preliminary investigation, including taking the evidence out of service to preserve it for future discovery and inspection. Thank you for that, but it is not surprising with Terrier’s quality of work. It is always a pleasure working with you guys.

Rich did a good job with this. I appreciate the quick turnaround.

Always very impressed with Rich.

Thanks Richard. Great Job as usual. This is why we continue to retain Terrier for these assignments.

Impressive work. Thanks for doing what no other process server could.

For more than 20 years, Turner Construction Company has partnered with Terrier Claims Services to employ a Labor Law program in the New York Metro area. This program has become a model for how New York claims are managed and ensures Turner’s clients have the best protection available. With Terrier’s rapid response to Turner’s standards, we can promptly react to all incidents. Additionally, Terrier’s detailed investigations ensure Turner can quickly provide active caring directly to injured workers and any others who have been impacted. Turner’s partnership with Terrier Claims Services supports innovation and rapid response to issues and brings the best practices to clients and partners.

Thank you so much. I can not thank you both enough for your quick response to this very short notice request. Terrier has always been a great asset to me in my claim handling and you continue to prove this by always being there when we need your assistance. I appreciate you both, it’s a pleasure working with Terrier.

Your adjuster was outstanding.  He is incredibly knowledgeable and capable and a terrific representative of your company.

Thank you very much. Great work!

This email is long overdue, I should have sent it long ago.  I cannot tell you how much I and the entire team appreciates the work of your investigator.  He is a credit to Terrier Investigations.  When we need him he is there, and he is always ready to help us.  Your investigator is always there to guide us.  I do not know how he gets to the sites as quickly as he does but he does.  He is close to the workers, the CMs, Onsite, and our team.  We all trust his work and advice.  I could go on and on, and I will if you want to discuss it further, but he really is such a valuable asset to our program.  I wish I could clone him and have him at our other site also!   I admire Terrier and all you do, but would be amiss if I did not point out the important role this investigator has played to date.

Now that the dust has settled, I wanted to reach out to you to express my sincere gratitude and appreciation for your investigator's handling of this assignment.  As you can see from the attached letter, just about anything that could go wrong did go wrong, but your investigator was unflappable. Your investigator  repeatedly downplayed his efforts as “just part of the job.” However, in my 25 years of practice, I have not known an investigator who was as tireless in his efforts to track down the information we needed. Thanks to the investigator and all of Terrier for helping with this last-minute and difficult assignment!

Thanks everyone for busting you know what on this case for the past week. We had a ton of information to defend ourselves if either plaintiff started looking at us for money, and if they'd pushed us to trial I know you guys would have helped us make them regret it. Apologies for making so many people work around their Thanksgiving holidays, but the insurance company is thrilled that their interests were protected with so little time to work the case up for trial.

You guys are my favorite! Thank you for the heads up!

Please be advised that this matter settled last night. Thank you for all your hard work. It is so greatly appreciated. We really could not have settled this case at such a reasonable number without your work in the field.

It has been an absolute pleasure working with you. You are TOP NOTCH! You have gone above and beyond and that has not gone unnoticed.

You guys provide a great service to our clients (I think the list is much longer) and we are happy to promote your company because you do a great job. Look forward to crossing paths again in the near future…

Thanks, I appreciate it.  This is exactly what I needed.