TCS is the most qualified and experienced investigation company in the Tri-State area handling mass transit, multiple claimant incidents. Our previous experience (outlined below) highlights our unique qualifications for this type of work both in scale and function.
TCS has 7 offices positioned to service your claim in the northeast. Our main office is perfectly situated to coordinate efforts across the tri-state area. Our initial function is collecting all media on the accident from newspaper articles, videos, internet sites where passengers are interviewed. Our experience with these projects has shown that claimants communicate with family/friends via Social Media on their physical status; we catalog and preserve this evidence. Social Profiling Online Tracking (SPOT) and Full Backgrounds are then initiated. This information is relayed to the Field Managers, who disseminate the data to the surveillance investigators, and is then cached for the defense team.
Our best results come from obtaining immediate tape on the “injured passenger/claimant” and determining the true extent of their limitations. We manage the surveillance to maximize our chances of obtaining video. All of this is done in concert with you and defense counsel to mitigate any losses and contain costs. Our fully tested surveillance team is staffed to cover this area with investigators extremely familiar with this type of loss and the nuances of these claims. The savings to our clients in past cases have been significant.
Please see below our experience in this area:
We understand the team approach and stress a rapid response for the best possible outcome.
To whom It May Concern: On Monday, April 19, 2004, an Amtrak train struck the rear of a LIRR train as it was stopped preparing to go into Penn Station, New York. This resulted in approximately 170 personal injury claims. The facts as to how this incident happened were not favorable as to Amtrak. Our only line of defense was surveillance, early and often. We contacted Dan Sullivan of Terrier Claims Services. He and his team immediately responded to our needs. Within 24 hours we had surveillance on well over 100 claimants, newspaper articles, as well as video coverage from all of the local television stations detailing the crash. Many of the claimants were “captured” on the video. Through the coming months, weekly in person as well as conference calls transpired between the two teams… Terrier and Amtrak claims department. Cases would be highlighted, progress shown, and ideas discussed as future work was outlined. They would group assignments together which was a great cost savings. From the time of the event until the last case was settled was approximately four (4) years. During this time, many cases settled direct, a good number with attorneys and a fair number of lawsuits. The outrageous demands, especially from Plaintiff’s attorneys, were successfully met by superior surveillance results. This truly leveled the playing field. Four cases were ultimately tried. Two resulted in defense verdict while the other two were extremely low jury awards. In every case, the jury made mention of the surveillance video, in that it swayed their decision making process. Their professionalism, spirit of teamwork, and willingness to do whatever is necessary conservatively resulted in a claims payout savings of 4 to 5 million dollars. Very Truly Yours